Privacy policy

Privacy policy

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This only applies insofar as no other information is provided in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.


Server log files 
You can visit our websites without giving any personal information.  
Whenever you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of the access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our predominant legitimate interest in ensuring the trouble-free operation of our website as well as to improve our offer. 

Customer account orders      

Customer account
When you open a customer account, we collect your personal data to the extent stated there. The data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.


Collection, processing and transfer of personal data in connection with orders 
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to deal with your enquiries. The provision of the data is necessary for the conclusion of the contract. A non-supply has the consequence that no contract can be concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you.  
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The extent of the data transfer is limited to a minimum.

Contact Reviews Newsletter      

Collection and processing when using the contact form 
When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent that you have provided it. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. We only use your e-mail address to process your enquiry. Your data will then be deleted unless you have agreed to further processing and use.


Shop information customer rating
For our website, we use the evaluation tool "shopauskunft.de" from Shopauskunft.de GmbH & Co.KG (c/o Spaces, Gorch-Fock-Wall 1a, 20354 Hamburg, "Shopauskunft").
After your order we would like to ask you to rate and comment on your purchase with us. For this purpose we will contact you by e-mail, using the technical system "Rechtssichere Bewertungsungsanfrage (RBA)" of the Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig, "Händlerbund") within the framework of order processing. In doing so, we transmit the data concerning your order (order number/invoice number, purchase value and shipping costs) as well as your e-mail address to Händlerbund. 
The processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO with your consent, provided that you have expressly agreed to the transfer of your data and the receipt of the evaluation request.
You can revoke your consent at any time by using the corresponding link in the e-mail or by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation.

Shop information widget 
The widget of shop information is integrated on our website. This serves the purpose of displaying and advertising the number and result of our evaluations received so far via Shopauskunft. 
To display the widget, it is technically necessary to transmit usage data through your Internet browser to the server of Shopauskunft and to store it in log files for 7 days. These stored data include the name and URL of the retrieved file, date and time of the retrieval, the IP address of the requesting computer, website from which the access is made (referrer URL), the browser used and, if applicable, the operating system of your computer as well as the name of your access provider. 
The processing takes place on the basis of Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in advertising our offers by displaying the customer ratings already received. This data is not stored together with other personal data. 
Use of the e-mail address for the sending of newsletters
We use your e-mail address, regardless of the contract, exclusively for our own advertising purposes for sending newsletters, provided that you have expressly agreed to this. The processing takes place on the basis of art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing that has taken place on the basis of the consent until the revocation. To do so, you can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list. 


Dispatch service provider merchandise management      

Passing on the e-mail address to shipping companies for information on the shipping status
We pass on your e-mail address to the transport company within the framework of the contract processing, provided that you have expressly agreed to this in the ordering process. The forwarding serves the purpose of informing you by e-mail about the shipping status. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent until revocation.

Use of an external merchandise management system
We use a merchandise management system for contract processing within the framework of order processing. For this purpose, your personal data collected in the context of the order are sent to
easybill GmbH, Düsselstr. 21, 41654 Kaarst
transmitted.


Payment service provider      

Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)

Using PayPal Express
We use on our website the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The purpose of the data processing is to be able to offer you payment via the payment service PayPal Express. In order to integrate this payment service, it is necessary for PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies may also be used for this purpose. The cookies enable your browser to be recognised.
This data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in a customer-oriented offer of different payment methods. For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data relating to you on the basis of Art. 6 para. 1 lit. f DSGVO.
With the selection and use of PayPal Express, the data required for payment processing is transmitted to PayPAl in order to be able to fulfil the contract with you with the selected payment method. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. You can find more information on data processing when using the payment service PayPal Express in the corresponding privacy policy here (https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS).

Cookies 

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the computer system of a user. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. 

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting appropriate technical settings in your Internet browser, you can be notified before cookies are set and can decide on acceptance individually, as well as prevent the storage of cookies and transmission of the data they contain. Cookies already stored can be deleted at any time. However, we point out that you may not be able to use all functions of this website to their full extent. 

Under the following links, you can find out how to manage cookies in the most important browsers (including deactivating them): 
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de)
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies (https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies) 
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen) 
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac) 


Technically necessary cookies 
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page. 

The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in guaranteeing the optimal functionality of the website as well as a user-friendly and effective design of our offer. 
For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data relating to you on the basis of Art. 6 para. 1 lit. f DSGVO.

 

Analysis      

Use of Google Analytics
We use the web analysis service Google Analytics of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Insofar as you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the party responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with applicable data protection laws.
The data processing is used for the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The following information, among others, may be collected: IP address, date and time of the page view, click path, information about the browser and the device used by you, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities, etc. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other Google data.
Google Analytics uses technologies such as cookies, web memory in the browser and counting pixels, which enable an analysis of your use of the website. The information thus generated about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
Google has certified itself under the US-EU Privacy Shield Agreement and is thus committed to complying with the European data protection guidelines.
The data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our overwhelmingly justified interest in the needs-based and targeted design of the website. For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data relating to you on the basis of Art. 6 para. 1 lit. f DSGVO.
You can prevent the collection of data generated by Google Analytics and relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de (https://tools.google.com/dlpage/gaoptout?hl=de)
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices in use to be fully effective. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Disable Google Analytics (javascript:gaOptout()).
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html (https://www.google.com/analytics/terms/de.html) or https://www.google.de/intl/de/policies/ (https://www.google.de/intl/de/policies/) as well as https://policies.google.com/technologies/cookies?hl=de (https://policies.google.com/technologies/cookies?hl=de).

 

Plug-ins

Use of GoogleMaps 
We use on our website the function for embedding GoogleMaps maps from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with applicable data protection laws.
The feature enables the visual display of geographical information and interactive maps. Google also collects, processes and uses data of visitors to the websites when they call up the pages in which GoogleMaps maps are integrated.
Your data may also be transferred to the USA. Google has certified itself in accordance with the US-EU data protection agreement "Privacy Shield" and has thus undertaken to comply with the European data protection guidelines.
The data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of a justified interest in the needs-based and targeted design of our website. For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data relating to you on the basis of Art. 6 para. 1 lit. f DSGVO.
You will find more detailed information on the collection and use of data by Google in the Google data protection information at https://www.google.com/privacypolicy.html (https://www.google.com/privacypolicy.html). There you also have the opportunity to change your settings in the Data Protection Centre so that you can manage and protect the data processed by Google.

Use of YouTube
We use the YouTube video embedding feature on our website provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"), a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays videos stored on YouTube in an iFrame on the website. The option "Advanced Privacy Mode" is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it sent to YouTube and stored there. Your data may be transferred to the USA. Google has certified itself under the US-EU Privacy Shield Agreement and is thus committed to comply with European data protection guidelines.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of a justified interest in the needs-based and targeted design of our website. For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data relating to you on the basis of Art. 6 para. 1 lit. f DSGVO.
You can find more detailed information on the collection and use of data by YouTube and Google, on your rights in this regard and on ways to protect your privacy in the YouTube data protection notices at https://www.youtube.com/t/privacy (https://www.youtube.com/t/privacy).


Rights of data subjects and storage period

Duration of storage
After the contract has been completely processed, the data will initially be stored for the duration of the warranty period, thereafter taking into account legal, in particular tax and commercial retention periods, and then deleted after the period has expired, unless you have consented to further processing and use.

Rights of the person concerned
If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability.
In addition, according to Art. 21 para. 1 DSGVO, you have the right to object to processing based on Art. 6 para. 1 f DSGVO as well as to processing for the purpose of direct advertising.

Please contact us on request. You will find the contact details in our imprint.

Right of appeal to the supervisory authority
According to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that your personal data are being processed unlawfully.

 

Right of objection
If the personal data processing listed here is based on our legitimate interest according to Art. 6 Paragraph 1 letter f of the DSGVO, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If personal data is processed for the purpose of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data concerned for the purpose of direct marketing.

last update: 23.10.2019

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