Q&A ON SHIPPING
We ship worldwide and all packages with DHL and Deutsche Post.*
1. Standard shipping within Germany
a. Product group with standard size or oversize = 1.99 Euro flat rate.
b. Priority shipping = 4.99 Euro flat rate.
c. Free shipping for orders over 30 euros.
2. Standard shipping within the EEA:
a. Product group with standard size = 9.99 Euro flat rate.
b. Product group with oversize = 19.99 Euro flat rate.
c. Free shipping for orders over 600 euros.
3. Standard shipping to Switzerland, USA and Great Britain:
a. Product group with standard size = 14.99 Euro flat rate.
b. Product group with oversize = 24.99 Euro flat rate fee.
c. Free shipping for orders over 600 euros.
All additional fees such as customs duties and handling costs are to be borne by the recipient.
4. Standard shipping to the rest of the world:
a. Product group with standard size = 19.99 Euro flat rate.
b. Product group with oversize = 29.99 Euro flat rate.
c. Free shipping for orders over 800 euros.
All additional fees such as customs duties and handling costs are to be borne by the recipient.
5. Help and questions about shipping:
If you have any problems or questions regarding shipping, please send Tony and Sebastian an email at info(a)slowflyer-bausaetze.de.
Spare parts are custom-made and take Tony a lot of time to put together. If required, please let us know the exact parts or part names and we will send you a quote.
*All information includes VAT (where applicable) and may exclude item-specific surcharges.